Frequently Asked Questions

  • To make a reservation for hiring any of our tent or camping gear please reach out to us via phone, email or contact form. These can be found on the contact page.

  • If we do not require the hired camping equipment for another customer then this may be possible, however it must be agreed with Brisbane Camping Hire.

  • We offer a broad range of camping equipment that can be hired on an individual item basis or as part of a package. We are also able to put together custom packages should you desire. We hire tents, sleeping bags & mats, cooking equipment and a range of essentials to support you on your next adventure.

  • The minimum age of hire is 18 years old.

  • We have a limited supply of equipment and would appreciate that you return your rented items on time to ensure others who have made bookings do not recieve cancellations. If rented equipment is returned late you will be liable to pay for each extra day that you fail to return any of the Items in your order to Brisbane Camping Hire.

  • Camping equipment can be collected from our Spring Hill HQ and we offer delivery to those within a 30min drive radius. If you are wanting your camping gear to be delivered it is best to reach out to us to see what is possible.

  • Payment can be made via bank transfer or via cash payment on collection.

  • A deposit of 30% of the total order amount is required to be paid upon confirmation of your booking. A minimum $70 deposit is required if the 30% does not meet $70. This is to be returned within 14 days of your booking completion. NOTE: The power pack requires a $200 deposit due to its higher value.

  • Yes we provide instructions on how to set up the hire tents, operate the inflatable mattresses and correctly clean certain equipment. These will be provided at the time of collection and any questions can be asked to our team. We aim to select tents that are easy to set up to make things easy for our customers.

  • If equipment is damaged through misuse then you are liable to pay for the damage caused. You should check your Items as soon as they are received by you and agree to contact Brisbane Camping Hire within twenty-four (24) hours if they are not what you ordered, are damaged or faulty and if items are missing.

  • Unfortunately we do not offer insurance on any of our rented camping equipment.

  • You can modify your reservation by contacting Brisbane Camping Hire. Providing we have the available tents and equipment we will aim to meet your requirements. If the booking is cancelled with 24hrs of confirmation a full refund will be provided. Cancellation at any other point will incur a surrender of the full deposit amount to Brisbane Camping Hire.

  • We can provide discounts on long term booking and group discounts. The discounted amount will be subject to the booking specifics and can be discussed with our team via the contact page.

  • Yes we are able to rent out camping equipment for whatever occasion you desire. Our custom packages are a great way to secure the camping equipment you require at a discounted price.

  • We are happy for you to hire additional items during your rental period. The items will likely need to be collected unless you are local to Brisbane. If heading out into the bush we suggest you ensure you carry out checks to ensure you have everything you need before departing.

  • There is no limit on the number of camping items you can rent at one time subject to availability.

  • We ensure all our camping equipment is cleaned and maintained ready for your hire period. We cannot provide a guarantee that equipment won’t break during the hire period.

  • Feel free to reach out to us via any of our means of contact.

  • We can provide campsite recommendations to the best of our knowledge, we are not affiliated with any campsites.

  • Yes, we ask that you return the camping equipment clean. If items are found not to be clean then a $70 cleaning fee is applicable. This is to be deducted from your deposit.

  • Yes, we love when families hire our equipment and spend a night camping together. We have a number of packages available that are tailored to families.

  • Yes, we have a number of packages available suited to hiking. Naturally it is important that you take the necessary precautions when heading out into remote areas. Brisbane Camping HIre does not hold liability for any activities undertaken whilst hiring camping and hiking equipment and gear.